Privacy Policy

1. Information we may collect

We may collect information you provide when you contact us, request a cargo movement, apply to join our carrier network, or discuss agriculture, trade, sourcing, procurement, import, export or related services. This may include your name, company, telephone number, email address, service requirements, route or shipment information, carrier and vehicle details, and supporting documents that are reasonably necessary for an enquiry or transaction.

Our website may also collect limited technical information such as IP address, browser type, device information, pages visited and cookies used for security, performance and basic analytics.

2. Why we use information

• To respond to enquiries and assess service requests.
• To conduct customer, supplier, carrier and partner onboarding or due diligence.
• To plan and coordinate services, including through appropriately authorised third parties.
• To maintain operational, safety, financial and compliance records.
• To improve our website, communications and business processes.
• To meet legal, regulatory, contractual, security or fraud-prevention obligations.

3. Lawful handling and consent

We process personal data only where there is an appropriate reason, including consent, steps requested before entering a contract, performance of a contract, compliance with a legal obligation, protection of vital interests, public-interest grounds where applicable, or a legitimate business interest that does not override individual rights. This policy is intended to support compliance with the Nigeria Data Protection Act 2023 and other applicable requirements.

4. Sharing information

We do not sell personal information. We may share necessary information with employees, professional advisers, technology or hosting providers, vetted carriers, clearing agents, insurers, financial institutions, regulators, law-enforcement or other authorised partners when required to evaluate, arrange or deliver a requested service, protect people or property, or comply with law. Each party should receive only the information reasonably needed for its role.

5. International and third-party processing

Some sourcing, trade or technology activities may involve providers outside Nigeria. Where personal data is transferred or accessed internationally, we will seek to use appropriate contractual, organisational and legal safeguards required by applicable law.

6. Retention and security

We retain information only for as long as reasonably required for the purpose collected, contractual and operational records, dispute resolution, or legal obligations. We use proportionate administrative and technical safeguards, but no website, email or electronic system can be guaranteed completely secure. Please do not send passwords, payment-card details or unnecessary identity documents through ordinary email or WhatsApp.

7. Your choices and rights

Subject to applicable law, you may ask us to confirm whether we hold your personal data, request access or correction, object to or restrict certain processing, withdraw consent, request deletion where appropriate, or raise a complaint. Some requests may be limited by legal, security or record-keeping duties. You may also lodge a complaint with the Nigeria Data Protection Commission.

8. Cookies and external links

We may use essential and limited analytics cookies. You can manage cookies through your browser, though disabling some may affect site operation. Links to third-party websites or communication platforms are governed by those parties’ own policies.

9. Contact and updates

For privacy questions or requests, email info@allfromgodng.com or call +234 707 980 2871. We may update this policy when our services, systems or legal responsibilities change; the effective date above will be revised.